Frequently Asked Questions
Everything you need to know about your Amina Muaddi purchase.
How do Amina Muaddi shoes fit?
Most of our styles run true to size; however, our pointed-toe pumps and PVC styles may fit slightly snug. We recommend sizing up a half size if you have a wider foot.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original condition, unworn, and with all packaging and security tags intact. Please note that shoes must be tried on on a carpeted surface to prevent sole damage.
Do you offer international shipping?
Yes, we provide worldwide shipping via premium couriers. Delivery times and customs duties vary by destination and will be calculated at checkout.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.
Are your products authentic?
All products sold on our official website are 100% authentic and handcrafted in Italy using the finest materials and artisanal techniques.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. Local payment options may be available depending on your shipping region.